Making a Complaint

If you want to make a complaint against a police officer or a member of Police Staff, you can:

Go to the police unit on site to make your complaint. You will be seen by the senior officer on duty who will probably be an inspector or a sergeant
Write directly to the Independent Police Complaints Commission (IPCC) http://www.ipcc.gov.uk/ and they will forward your complaint directly to the correct police service
Visit your local Citizens Advice Bureau http://www.citizensadvice.co.uk. They can tell you if you've got grounds for a complaint
Ask your local Racial Equality Council http://www.cre.gov.uk if you think your complaint might be about a racial incident
Contact your solicitor
Contact your Member of Parliament http://www.parliament.uk/directories/directories.cfm
Get someone else to put forward your complaint, for example, your local Citizens Advice Bureau, the Law Centre, a neighbour or a friend. You will need to write a letter authorising them to make the complaint on your behalf;
Write to the Chief Constable of the Civil Nuclear Constabulary.

For complaints relating to our Officiers in England and Wales, the IPCC have advice on the complaint process so you may wish to viist their website for more information before taking any further action.

In Scotland, the Police Complaints Commissioner for Scotland (PCCS) is a similar independent body which can review how complaints about the behaviour of an individual Police Officer or staff member have been handled, as well as the quality of service given by a police force, police authority or polcing agency. A link to the PCCS website can be found below

http://www.pcc-scotland.org

CLICK HERE to download a form which you may print to assist you in summarising your complaint for investigation (* denotes mandatory fields). Completed Forms can be used in the above instances or be posted to:

Professional Standards Department

Civil Nuclear Constabulary

Culham Science Centre

Abingdon

Oxfordshire

OX14 3DB